VIRGIN RIVER PROPERTY MANAGEMENT
Privacy Policy
How Virgin River Property Management collects, uses, and protects information when you use our website and services.
Last Updated: September 22, 2026
Virgin River Property Management respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit VirginRiverPM.com, contact us, inquire about a rental property, or use services made available through our website.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
The information we collect depends on how you interact with Virgin River Property Management and our website.
Information you choose to provide may include:
- Name
- Email address
- Telephone number
- Mailing or property address
- Rental property inquiries
- Property management inquiries
- Information submitted through contact or inquiry forms
- Information related to an owner, tenant, applicant, vendor, or prospective client relationship
- Messages, documents, photographs, or other information you voluntarily provide
If you apply for a rental property, make a payment, submit a maintenance request, complete tenant screening, sign documents, or use an owner or tenant portal, additional information may be collected through a third-party service provider.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, security tools, or other technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- General geographic information derived from an IP address
- Website interaction and performance information
This information helps us understand how visitors use our website, maintain website security, diagnose technical problems, and improve our services.
How We Use Information
Virgin River Property Management may use information we collect to:
- Respond to questions, inquiries, and requests.
- Communicate with property owners, tenants, applicants, vendors, and prospective clients.
- Provide and administer property management services.
- Process rental inquiries and applications.
- Coordinate leasing, maintenance, inspections, and other property-related services.
- Provide access to owner or tenant services and portals.
- Maintain business and accounting records.
- Improve our website, services, and customer experience.
- Protect against fraud, misuse, security threats, or unauthorized activity.
- Comply with legal, regulatory, contractual, or recordkeeping requirements.
Rental Applications and Tenant Screening
Rental applications, identity verification, credit checks, background screening, income verification, and related services may be provided through third-party platforms or screening providers.
Those providers may collect personal information directly from applicants and may maintain their own privacy policies and security practices. Information submitted through a third-party application or screening service is also subject to that provider's terms and privacy policy.
Owner and Tenant Portals
Virgin River Property Management may provide links to secure third-party owner and tenant portals.
These portals may be used for services such as rent payments, owner statements, maintenance requests, documents, lease information, communications, accounting information, and other property management functions.
When you access a third-party portal, the information you provide may be collected and processed by the company operating that service. Its privacy policy and terms apply to its platform.
Payments
Payments made through online payment services may be processed by third-party financial institutions, payment processors, or property management software providers.
Virgin River Property Management does not need to directly store complete payment card or bank account credentials when those transactions are processed securely by a third-party payment provider.
Please review the privacy and security policies of the applicable payment provider for additional information about how payment information is handled.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, improve security, measure website performance, and better understand how visitors use the site.
Cookies are small files stored on your device by a website or service provider. Some cookies may be necessary for website functionality, while others may be used for analytics or performance purposes.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the operation or functionality of portions of the website.
Analytics
We may use third-party analytics services to understand website traffic, visitor behavior, page performance, and how users find our website.
These providers may use cookies, device information, IP addresses, and similar technologies to provide aggregated or statistical information about website usage.
How We May Share Information
Virgin River Property Management may share information when reasonably necessary to operate our business or provide services. This may include sharing information with:
- Property owners
- Tenants and rental applicants when appropriate
- Maintenance vendors, contractors, and service providers
- Property management software providers
- Tenant screening providers
- Payment processors and financial institutions
- Website hosting, security, analytics, and technology providers
- Insurance, accounting, legal, or other professional service providers
- Government agencies or other parties when required or permitted by law
We may also disclose information when reasonably necessary to protect our rights, property, customers, tenants, owners, employees, or the public.
Sale of Personal Information
Virgin River Property Management does not currently sell personal information in exchange for monetary consideration.
If our practices materially change, we will update this Privacy Policy and provide any notices or choices required by applicable law.
Third-Party Websites and Services
VirginRiverPM.com may contain links to websites, applications, maps, property listings, social media platforms, payment services, owner or tenant portals, and other services operated by third parties.
Virgin River Property Management does not control the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party website or service before providing personal information.
Data Security
We use reasonable administrative, technical, and organizational measures intended to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure. You should use appropriate care when transmitting sensitive information electronically.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and property management records, comply with legal or contractual obligations, resolve disputes, enforce agreements, or fulfill other legitimate business purposes.
Retention periods may vary depending on the type of information and the reason it was collected.
Your Privacy Choices
Depending on your relationship with Virgin River Property Management and applicable law, you may have certain choices or rights regarding personal information.
You may contact us to request information about personal information we maintain about you, request correction or deletion where applicable, or ask questions about how your information is handled.
Certain information may need to be retained when required by law, necessary to complete an existing transaction or contractual obligation, or otherwise permitted under applicable law.
Email and Communications
If you provide us with your email address or telephone number, we may use that information to respond to inquiries and communicate with you regarding properties, applications, leases, maintenance, management services, or other business matters.
If we send optional marketing communications, you may request that we stop sending those communications. Transactional, legal, account, lease, maintenance, or service-related communications may still be sent when necessary.
Children's Privacy
Our website and property management services are not directed toward children under 13, and we do not knowingly use the website to solicit personal information directly from children under 13.
If you believe a child has provided personal information to us through the website without appropriate authorization, please contact us.
Changes to This Privacy Policy
Virgin River Property Management may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or legal requirements.
When we update this policy, the revised version will be posted on this page and the "Last Updated" date will be changed.
Contact Us About Privacy
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact Virgin River Property Management through our website.